1 Introduction & Overview
At S K Meditech Solution ("we", "our", or "us"), we place paramount importance on maintaining the confidentiality, integrity, and safety of data provided to us by healthcare providers, hospital administrators, clinics, diagnostic laboratories, and medical professionals.
This Privacy Policy describes our practices concerning the collection, storage, utilization, and safeguarding of information obtained through our website, telephonic consultations, on-site biomedical service requests, and written communications.
Registered Office: 588, Indore Road, MIG, Block Junior HIG Colony, Indore, Madhya Pradesh – 452001, India.
2 Information We Collect
To provide accurate medical equipment quotations, supply healthcare hardware, perform calibration, and deliver biomedical repair services, we may collect the following categories of information:
- Contact Information: Full name, professional designation (e.g., Doctor, Hospital Administrator, Biomedical Engineer), hospital/clinic name, email address, phone number, and physical postal address in Madhya Pradesh or across India.
- Equipment Specifications & Service Details: Model numbers, serial numbers, operational symptoms, installation location, maintenance history, and specific diagnostic requirements.
- Commercial & Billing Data: Invoicing details, GST number, institution address, purchase order specifications, and delivery preferences.
- Digital Interaction Data: Technical logs, IP address, device browser type, and interaction metrics gathered during your visit to our website to optimize platform accessibility.
3 Purpose of Information Use
Information collected by S K Meditech Solution is utilized solely for lawful commercial and healthcare service operations, including:
- Processing equipment quotation requests and delivering competitive proposals.
- Scheduling on-site biomedical engineering inspections, preventive maintenance visits, and emergency breakdown repairs.
- Providing customized medical technology consultations and setup recommendations for hospitals, dental clinics, and diagnostic centers.
- Communicating critical safety notices, equipment firmware/hardware maintenance alerts, and service logs.
- Fulfilling statutory accounting, taxation (GST), and regulatory compliance obligations in accordance with Indian laws.
4 Data Protection & Security
We implement comprehensive administrative, physical, and electronic security measures to safeguard all collected information against unauthorized access, accidental alteration, disclosure, or destruction.
Zero Commercial Sale Policy: S K Meditech Solution does not sell, rent, trade, or monetize client contact lists, hospital details, or healthcare facility data to third-party marketing companies.
Access to technical logs and hospital equipment records is restricted solely to authorized biomedical engineers and technical personnel with legitimate operational requirements.
5 Third-Party Disclosure
We do not disclose client or facility details to external parties except under the following controlled circumstances:
- Certified Logistics & Courier Partners: For safe dispatch and doorstep delivery of medical equipment, spare parts, surgical instruments, and calibration components.
- Original Equipment Manufacturers (OEMs): When necessary for processing warranty claims, proprietary component sourcing, or authorized manufacturer calibration verification.
- Legal & Regulatory Mandates: When strictly required by law enforcement, judicial summons, or applicable statutory authorities under the laws of Madhya Pradesh and the Republic of India.
6 Equipment Service & Calibration Records
For quality assurance, traceability, and patient safety standards, S K Meditech Solution maintains historical maintenance logs for equipment serviced or calibrated by our team. These logs contain technical performance metrics, component replacements, calibration dates, and safety inspection benchmarks.
Facility administrators may request copies of their technical maintenance reports and calibration certificates at any time by contacting our technical desk.
7 Your Rights & Control
As a client or healthcare institution partner, you possess the right to:
- Review the contact and institutional information registered in our database.
- Request corrections or updates to inaccurate billing or address details.
- Opt out of non-essential informational notifications regarding new equipment arrivals or technology updates.
- Request archival or deletion of your contact profile, subject to statutory tax and warranty record obligations.
8 Policy Updates
S K Meditech Solution reserves the right to amend or update this Privacy Policy periodically to reflect evolving legal frameworks, technological advancements, or changes in our operational procedures. Any updates will be posted on this page with a revised effective date.
9 Contact Us Regarding Privacy
If you have questions, inquiries, or grievances regarding this Privacy Policy or our information handling practices, please contact our administrative team:
